This Youth Charter was prepared by young people, for young people and was launched in April 2017

We, the young people of Manchester say …

  • What we expect from The Countryside Foundation
    A good service that listens and supports us
  • Equality & Respect
    • We will be treated equally
    • We will be treated with respect
    • Our views and opinions will be respected
  • Personal Advisers…
    …Will provide information, advice and support on matters such as jobs & careers, housing, substance misuse, mental health and offer emotional support to young people
  • Advice & Guidance
    Personal Advisers will provide information, advice and guidance on a wide range of issues, by listening to our requests and helping us with our problems
  • Trust & Confidentiality
    You can trust Personal Advisers with your issues to be kept personal and confidential except in circumstances relating to child protection
  • Communication
    You will be able to contact your Personal Advisers through lots of ways e.g. email, letter, face to face, telephone etc.
  • When & Where
    Personal Advisers will be flexible and meet young people where and when it’s most appropriate to us e.g. in schools, youth centres and provide drop in times
  • Comments & Complaints
    It will be easy to pass on complaints, compliments and suggestions to make the The Countryside Foundation service even better.

This has been adapted from